Pulsafeeder, a Unit of IDEX Corporation, recognized leader in the
positive displacement pumps and systems industries has received Frost
and Sullivan’s 2007 North American Positive Displacement Pumps Excellence
in Product and Customer Service Innovation of the Year Award. Frost and
Sullivan cites Pulsafeeder’s “superior ability in providing innovative
pumping solutions along with application expertise” as well as its ability
to “consistently provide leadership in exceptional customer service to ensure
highest meantime between failure and better life cycle cost savings to its
customers”.
The Pulsafeeder product brands, which includes Omni, Hypopump, Hypopump
Shadow, Eco, Foster, Isochem and most notably the Eclipse, which Frost and
Sullivan call “a major breakthrough in product development in the PD (positive
displacement) pumps market”, prides itself on innovation and quick response
to customer’s needs. With a wide variety of markets including chemical
processing, water and wastewater, food and beverage, oil and gas, Pulsafeeder
has a pump and pumping solution to fit any of its customers’s challenging
needs. With a VOC (voice of the customer) mentality, the company keeps its
finger on the pulse of its customer’s needs not only to innovate new and
existing products but also to aid customer through aftermarket support needs.
With a worldwide network of trained representatives and distributors,
Pulsafeeder is able to offer a local representative who understands his or
her customers and can offer a unique perspective on a pump solution.
As the global leader in reliability and durability, Pulsafeeder is a
company customer’s trust. In the words of Frost and Sullivan:
“Pulsafeeder with its customer centric approach of proving excellent
services support, reliable products and unbeatable warranties has been able
to instill confidence in its customers as being a true world class
manufacturer”.
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